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At RowCal, we’ve made it our mission to take on the long-standing issues that plague the HOA Management industry.

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The Smarter Way to HOA

OUR MISSION
To empower, enrich and elevate HOA communities and the lives of our employees who serve them.

Golden Guarantees

We have unwavering golden guarantees that make us the best in the industry:

First Contact Resolution: When a homeowner or board member contacts you with a question, you are responsible for providing the answer. No transferring. No forwarding. YOU find and provide the answer to the question.
One Day Delivery & Response: Every homeowner or board member question gets a response within one day. If the question cannot be answered, you still need to contact them within one day with a promise when it will be.
Radical Respect: If there is disrespect from employee to employee or client to employee, we will make an immediate change – even if it costs us money or isn’t easy.
Absolute Accountability: We will maintain a flat structure that allows discussion to flow through all levels of the organization while holding everyone in the organization accountable for results.

Our Values

TRUST

We celebrate authenticity, fueled by open, honest communication that inspires collaboration and transparency in building a thriving community.

INNOVATION

We have an insatiable appetite to be the absolute best. We are constantly striving to serve better, act better and do everything better. We challenge “what we’ve always done” to more fully create, collaborate and enrich the lives we impact.

FUN

We encourage individual expression by inviting playfulness, ingenuity and imagination into the workplace. We allow people to release their individual genius.

GROWTH

We applaud efforts, through opportunity and adversity, to continually improve – individually and as a team.

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WHY WE’RE DIFFERENT

Team Based Approach

RowCal deploys teams of specialists—not soloists—to handle your property. Meaning your manager isn’t your only contact, and you also get access to experts in finance, construction, and insurance as well.

30-Day Equitable Contracts

We insist on all-inclusive costs and 30-day agreements—not cumbersome contracts that nickel and dime.

Guaranteed Response

Our management and Care Team work together to address and respond to all homeowner and board member inquiries in a timely manner.

Expert Project Management

We’ll help you craft a 3-5 year plan and set the vision for your community’s future.

Industry Leading Technology

Each community gets 24/7 access to a user-friendly and customizable website and mobile app for homeowners to submit ACC applications, work orders, and general requests easily.

See What We Can do For You

Our customers say it best

Listen to what some of our clients have to say about HOA life with the RowCal way:

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"Thank you so much! Russ the service man was super knowledgeable and accommodating with my schedule. He was able to determine where it should go, and it all looks great."

“The technician was amazing! He took care of the situation at hand, went in and talked with the owner, and then called the next morning to update them. Communication was great!”

“RowCal Maintenance was terrific....innovative and cordial. Great work and easy to work with. I am so satisfied.”

“The maintenance tech was very friendly, was very concerned about doing the job perfectly and was a real professional. Please thank him again from me for doing a great job.”

“He was professional, and open about the issues, and with my dryer vent, I was very pleased with the caulking job he did, and also the suggestions he had made.

With the ice dam removals, wow, can I say, what a horrrrrrrrible job that is. He did great!! The photos were very helpful and his explanations were helpful as well. He stayed positive, was never rude or grumpy about having to do such a difficult job.

I was amazed at how he could 'spot the issues' so quickly. He snapped photos, and was on his way to get the job done.”

“I am so impressed at the service we are getting from RowCal Construction and Maintenance. Thank you soooo much!”

“We want to let you know how great your RowCal maintenance pro was who came out last week. Storm rains were coming into our home through the wall above the patio door due to the drains being very clogged with debris. He was very courteous and immediately corrected the problem which stopped the water coming in. We have had two heavy rains since then and there appears to be no water coming in.”

“We have worked with numerous folks from RowCal, and had very positive experiences without fail.”

“So far, I’m pleased with RowCal’s management of our HOA community. Partnering with their managers, I was able to cancel another contract with a management company that had dropped the ball for us. I'm hoping RowCal will continue their great service so I can continue to leave a five star rating!”

“The RowCal team takes a partnership approach with our board. They have been extremely valuable to the upkeep of our community through their maintenance service! The customer service team is quick to respond, which I can’t say about most other management companies. Thank you for your team!”