Looking for a better solution? You just found it.
At RowCal, we’ve made it our mission to take on the long-standing issues that plague the HOA Management industry.
The Smarter Way to HOA
OUR MISSION
To empower, enrich and elevate HOA communities and the lives of our employees who serve them.
Golden Guarantees
We have unwavering golden guarantees that make us the best in the industry:
First Contact Resolution: When a homeowner or board member contacts a RowCal employee with a question, that team member is responsible for providing the answer. No transferring or forwarding allowed.
One Day Delivery & Response: Every homeowner or board member question gets a response within one business day. If the question cannot be answered by then, our team member still needs to contact them with a promise of when it will be.
Radical Respect: If there is disrespect from employee to employee or client to employee, we will make an immediate change – even if it costs us money or isn’t easy.
Absolute Accountability: We will maintain a flat structure that allows discussion to flow through all levels of the organization while holding everyone in the organization accountable for results.
Our Values
TRUST
We celebrate authenticity, fueled by open, honest communication that inspires collaboration and transparency in building a thriving community.
INNOVATION
We have an insatiable appetite to be the absolute best. We are constantly striving to serve better, act better and do everything better. We challenge “what we’ve always done” to more fully create, collaborate and enrich the lives we impact.
FUN
We encourage individual expression by inviting playfulness, ingenuity and imagination into the workplace. We allow people to release their individual genius.
GROWTH
We applaud efforts, through opportunity and adversity, to continually improve – individually and as a team.
WHY WE’RE DIFFERENT
Team Based Approach
RowCal deploys teams of specialists—not soloists—to handle your property. Meaning your manager isn’t your only contact, and you also get access to experts in finance, construction, and insurance as well.
Easy-Out Contracts
We wrap most common admin costs right into our monthly management fee, so you avoid that irritating nickel-and-diming found elsewhere. Plus, we have a simple 90-day exit clause with no financial penalty for termination.
Guaranteed Response
Our management and Care Team work together to address and respond to all homeowner and board member inquiries in a timely manner.
Vendor & Project Management
We’ll manage your vendors so you get quality results – or find new ones if you’re not satisfied with them; and we’ll help you craft a 3-5 year strategic plan to set the vision for your community and its assets.
Industry Leading Technology
Each community gets 24/7 access to a user-friendly and customizable web portal and mobile app for homeowners to submit ACC applications, work orders, and general requests easily.
Our customers say it best
Listen to what some of our clients have to say about HOA life with the RowCal way:
